Data protection and privacy

Privacy
Policy

Name: ZENITEX HOLDING GROUP
Address: Rue de la Loi 155, Brussels, 1040, BE
Telephone: +3227250431

This policy explains how ZENITEX HOLDING GROUP, registration number 1112519823, Brussels, Belgium, handles personal data collected through zenitex.digital. It applies to this website and to enquiries submitted through it.

What this policy covers

Eleven short sections. Each one answers a single question about your data.

Clause 01

Data we collect

We collect the information you provide when you submit an enquiry form or contact us by email or phone: your name, email address, telephone number if you supply one, company name, and the content of your message.

We also collect limited technical data when you visit the site, such as pages viewed and browser type. This is used to keep the site running properly and to understand which pages are useful to visitors.

We do not ask for payment details, identity documents, or any special category of personal data through this website, and we ask that you do not include such information in an enquiry message.

Clause 02

Why we process it

We use your data to respond to your enquiry, to prepare a proposal or quotation if requested, and to maintain a record of our business communication.

Technical data is used to keep the website functioning and to understand which pages are useful.

Your details are not used for automated decision-making or profiling, and we do not build marketing segments from visitors to this site.

Clause 03

Legal basis

Processing is based on your consent when you submit an enquiry, and on our legitimate interest in responding to business enquiries and operating the website.

Where a contract results from an enquiry, processing is necessary for that contract. In that case we keep the records that the contract and applicable law require us to keep.

You may withdraw your consent to an enquiry at any time by writing to us; this does not affect the lawfulness of processing already carried out.

Clause 04

Retention

Enquiry correspondence is kept for as long as needed to handle the request and for a reasonable period afterwards for business records.

Data related to a concluded contract is retained according to applicable Belgian accounting and legal requirements. After the relevant period, the data is deleted or anonymised.

Clause 06

Your rights

Under applicable data protection law you may request access to your data, correction of inaccurate data, deletion, restriction of processing, and portability. You may also object to processing based on legitimate interest.

Access to the data we hold about you
Correction of inaccurate or incomplete data
Deletion where no legal obligation requires retention
Restriction of processing while a request is reviewed
Portability of the data you provided
Objection to processing based on legitimate interest

Requests can be sent to [email protected]. We answer within a reasonable period and will tell you if we need more information to identify you.

Clause 07

Cookies

The website uses cookies as described in the Cookie Policy, which forms part of this document set. The Cookie Policy lists the categories of cookies in use and explains how consent can be changed or withdrawn.

Read the Cookie Policy

Clause 08

Security

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, alteration or loss. No transmission over the internet can be treated as entirely secure.

Clause 09

Changes

This policy may be updated. The current version is always published on this page, with the review date shown at the top of the document.

Clause 10

Contact

ZENITEX HOLDING GROUP, Brussels, Belgium. Email: [email protected]. Phone: +3227250431. Working hours are Monday to Friday, 9:00 AM – 6:00 PM.

How to read this

Four things worth knowing before you write to us

The clauses above are the formal text. These four notes are the practical reading of them, written for anyone who wants to understand the shape of it quickly.

What you send

A name, an email address, and a message. Add a phone number or company name only if you want us to reply that way.

What we do with it

Answer your enquiry, prepare a proposal if you ask for one, and keep a record of the exchange. Nothing else.

Who sees it

The people who answer the enquiry, and the service providers that run the website and the mailbox. Not sold, not rented.

Asking for a copy

Write to us with the wording 'data request' and the email address you used. We reply within a reasonable period.

At a glance

Where your data actually lives

The last clause of every privacy document is the one people actually need. These are the three places data can sit after you contact ZENITEX HOLDING GROUP.

Mailbox

[email protected]

Enquiry threads sit in the studio's mailbox. That is where your request is first read and answered.

First point of contact

Business records

Brussels

Quotations, proposals and contracts are filed at the studio's registered address: Rue de la Loi 155, 1040 Brussels.

Registered address

Legal register

1112519823

Invoicing and accounting records tied to a concluded contract are kept at the registered company number above.

Retention applies

If something here is unclear

Ask us directly and we will answer in writing

We would rather explain a clause than have you guess at it. Write to the address below and a person will reply, not a template.

Company

ZENITEX HOLDING GROUP

Registration 1112519823

Address

Rue de la Loi 155
1040 Brussels
Belgium

Hours

Monday to Friday
9:00 AM – 6:00 PM

Direct